Terms & Conditions of Sales
Alliance Française Dublin is not
bound by any error in or omission from the following
Article 1 | Adherence to General
Terms and Conditions
Terms and Conditions of Sale govern the enrolment of
children and teenagers (under 18) (“hereinafter called
“the student”) at Alliance Française Dublin, except
where explicitly stated otherwise in a written
Article 2 | Enrolment process
Each enrolment is
binding and non-transferable.
Possession of all relevant learning material (including
any textbooks and school supplies indicated by the
teacher) is essential. Enrolment of a student is
confirmed on payment of the relevant enrolment fees and
the student’s parent/guardian warrants that the
information provided to Alliance Française Dublin on
enrolment is true and correct.
Article 3 | Enrolment refusal
Dublin reserves the right to terminate the enrolment of
any student and to refuse any subsequent re-enrolments
on a course, particularly in cases of a material breach
of the Code of Conduct by the student.
Classes are limited to 8 (1 to 4 years old), 10 (5 to 6
years old), 12 (7 to 12 years old) or 15 (13 to 18 years
depending on the type of class. Alliance Française
Dublin will therefore not be able to proceed with
enrolment of an additional student above the class size
limit unless all other parents/guardians of each student
in the class have provided their written consent.
Article 4 | Right to cancel
cancellations prior to the beginning of a course, for
which fees have already been paid in full, will be the
subject of a refund within thirty working days from
receiving the refund request, save for an administration
fee of seventy-five euro (€75). The refund request must
be made in writing and addressed to the Director.
Once enrolled on a course no refund will be made to a
student in respect of a course which has commenced. In
exceptional circumstances such as a medical condition or
bereavement, a written request may be addressed to the
Director, with supporting documentation, e.g., a medical
certificate, for their consideration, and any such
refund of fees shall be entirely at the discretion of
No refunds in respect of course materials shall be made
at any stage by Alliance Française Dublin.
Article 5 | Pricing and Methods of Payment
The cost of enrolment
on any course is clearly outlined in all communication
media from Alliance Française Dublin (website,
brochures, online enrolment portal, etc.). The fees
indicated are a one-off course payment and do not
include the cost of learning material, where the course
uses a textbook as a teaching aid.
Services provided by Alliance Française Dublin are
exempt from VAT under Section 52 of the Finance Act
The total amount due, i.e. enrolment fees and any course
material, must be paid in full prior to the beginning of
each course. Bank charges in respect of the payment,
such as charges for bank transfers, will be borne in
full by the parent/guardian.
Alliance Française Dublin reserves the right to refuse
enrolment to any student whose parent/guardian has not
completed all required enrolment formalities outlined in
For the convenience of parents/guardians Alliance
Française Dublin provides an online enrolment service.
Parents/guardians may also enrol their child in person
by calling to Alliance Française Dublin or by telephone
when they will be asked to provide their credit card
Article 6 | Course Cancellation by Alliance Française
Dublin reserves the right to cancel a course, even when
subject to enrolments, when it determines that said
course is not able to take place due to insufficient
numbers or inadequate conditions.
In the event of a course cancellation, the
parents/guardians of each validly enrolled student will
be personally notified, either by email or telephone,
and subject to availability, will be offered the
opportunity to enrol on an alternative course.
Alternatively, a credit note or reimbursement will be
In the event of a course starting which subsequently
needs to be cancelled during the term by Alliance
Française Dublin, the said cancellation will take effect
only for classes not yet held. Reimbursement of
enrolment fees or amount of the credit note will be
prorated solely for the classes that will not take
place, regardless of whether not the student attended
the classes already scheduled.
A minimum of 6 or 8 students is required to open a
class, depending on the type of class in which the
student is enrolled.
Alliance Française Dublin does not accept liability in
the event of a cancellation or rescheduling of a class
as a consequence of the conduct of a student or other
Article 7 | Designation of teachers and rooms
For each course,
Alliance Française Dublin will designate a teacher and
the room in which the course will take place. The
student will not have an automatic entitlement to be
taught by a specific teacher, or to a specific room.
Alliance Française Dublin cannot guarantee the same
teacher for the entire duration of a course or term.
To the extent that it is possible, in the event of a
teacher’s absence from a scheduled class, while the
premises is open for business, Alliance Française Dublin
is committed to ensuring continuity of service. If
circumstances do not permit the replacement of the
absent teacher by a substitute teacher on the scheduled
day, the class will be rescheduled to another time which
may not necessarily correspond to its usual day of the
week and/or timeslot.
Article 8 | Monitoring
Progress of the
student will be carefully monitored. At the end of each
school term (workshops and camps excluded), a report
card will be sent by email to the parents/guardians.
This report card will mention the student’s progress and
the teacher’s guidance on the next course in which to
If a parent/guardian wishes to talk to a teacher, an
appointment must be made with the Course Director.
Article 9 | Health and safety
Students under the age
of 12 must be supervised at all times by a
parent/guardian while on the premises of Alliance
Française Dublin (save while in class).
Parents/guardians of students under the age of 12 are
required to remain contactable and on the premises for
the duration of the class.
It is the responsibility of parents/guardians to ensure
that students are supervised when leaving the building.
No student is to leave the premises of Alliance
Française Dublin during the scheduled time of the class
unless accompanied by Alliance Française Dublin staff or
in possession of a note signed by a parent/guardian.
No student is to use the lift unless accompanied by an
It is recommended that students make use of the toilet
facilities prior to the beginning of the class.
All Alliance Française Dublin staff members are Garda
vetted and all efforts are made to ensure that a trained
first-aid staff member is on the premises at all times.
Any pre-existing medical condition (physical or mental),
or any condition that requires medication, must be
reported by the parent/guardian on enrolment. Unless
written authorisation is received by the
parent/guardian, Alliance Française Dublin staff will
not administer medication to any student. Alliance
Française Dublin does not accept any liability for
issues arising from a student’s medical condition. Any
care requirements while the student is attending a
course at Alliance Française Dublin must be communicated
in writing at the time of enrolment. Parents/guardians
should not bring a sick student to class. In the event
of an emergency, Alliance Française Dublin will call 999
after taking all protective measures.
Article 10 | Punctuality and Absence from Class
Students are expected
to arrive on time for their class, and leave after the
class is dismissed. No student will be allowed to leave
earlier unless a written note signed by a
parent/guardian is provided.
In the event that a student is absent, the
parent/guardian is requested to notify the reception of
Prior to the next class, the parent/guardian is
requested to check the work covered during the previous
missed class via the online portal of Alliance Française
Dublin and to ensure that the student completes any
Article 11 | Behaviour
Dublin reserves the right to withdraw a student from the
class if the student’s behaviour is deemed inappropriate
and detrimental to the progress of the fellow students
following consultation with the student’s
parents/guardians (where applicable) in an effort to
resolve matters to the satisfaction of Alliance
Française Dublin. There shall be no refund of fees in
The student further agrees to comply with the Code of
Conduct. In the event of a serious breach of the Code of
Conduct, Alliance Française Dublin may terminate the
student’s enrolment and there shall be no refund of fees
due to the student.
Article 12 | Student’s Property
will not be held responsible for loss or theft of any
student’s property from the premises. The student’s
property is the sole responsibility of the student at
Article 13 | Public Holidays
Dublin is closed during all designated public holidays
in the Republic of Ireland.
Article 14 | Closure in the event of a force majeure
Dublin will not be liable or responsible for any failure
to perform or delay in the performance of any of its
obligations in respect of events outside the reasonable
control of Alliance Française Dublin (“a force majeure
event”). A force majeure event includes any acts,
events, non-occurrence, omission or accident beyond the
reasonable control of Alliance Française Dublin and
includes in particular (without limitation) the
(a) Strikes, lockouts or other industrial action; or
(b) Civil commotion, riot, invasion, terrorist attack or
threatened terrorist attack or (whether declared or not)
threat or preparation for war; or
(c) Fire explosion, storm flood, earthquake subsidence,
epidemic or other natural disaster; or
(d) Impossibility of the use of railways, shipping
aircraft, motor transport or other means of public or
(e) Road closures or disruptions preventing access to
the Alliance Française Dublin premises;
(f) Impossibility of the use of the public or private
(g) A recommendation by the relevant authority such as
Met Éireann and the Government Task Force on Emergency
(h) Any injunction against Alliance Française Dublin.
Any classes scheduled
for the period of the force majeure event will be
cancelled without any liability on the part of Alliance
Française Dublin to compensate or schedule a replacement
To the extent that it is possible such cancellations
will be advertised on Alliance Française Dublin website
or otherwise communicated to the parent/guardian of the
Article 15 | Absence of liability in the event of
Dublin does not accept any liability in the event of a
student failing to achieve their learning objectives.
Article 16 | Personal Data
Dublin ensures compliance with European data protection
law and refers parents/guardians to consult all relevant
policy documentation pertaining to this legislation.
Upon enrolment, the parent/guardian is required to
provide the following information on their student,
which must be valid and up to date:
Title / Surname / First Name / Date of Birth / Postal
As the parental/guardian contact, the parent/guardian
should also indicate their own details for the
Contact Phone Number / Email Address
Article 17 | Applicable laws, relevant jurisdictions and
language of proceedings in the event of a dispute
These General Terms and Conditions of Sale are subject
to Irish law. In the event of a dispute, the relevant
jurisdictions will apply.