Terms & Conditions of Sales
Alliance Française Dublin is not
bound by any error in or omission from the following
Article 1 | Adherence to General
Terms and Conditions
These General Terms
and Conditions of Sale govern the enrolment of students
at Alliance Française Dublin except where explicitly
stated otherwise in a written agreement.
Article 2 | Age limit
Students must be at least 18 years of age to enrol on an
adult course at Alliance Française Dublin. In
exceptional circumstances, a student may be enrolled on
an adult course from the age of 16 provided that a
parent or guardian has signed an official permission
form, which provides explicit and irrevocable agreement
with these General Terms and Conditions of Sale.
Article 3 | Enrolment process
Unless a student is a complete beginner, all new
students must undergo a free assessment of their
standard of French prior to enrolment. The assessment
will determine the applicable standard of the student
and such determination by Alliance Française Dublin is
final and binding on the student. The student shall
enrol in a course at the applicable standard as
determined at the assessment.
Enrolment of a student is confirmed on payment of all
relevant enrolment fees and the student warrants that
the information provided to Alliance Française Dublin on
enrolment is true and correct.
Each enrolment on a course is binding and
On enrolment, any student requesting a discount on
enrolment fees (university students, jobseekers and
persons no longer engaged in gainful employment) must
present a valid form of proof in respect of such claim.
By enrolling on a course, the student confirms their
irrevocable commitment to diligently and punctually
attend the course, subject to the right to cancel or
defer, outlined in Article 5 and the student agrees to
comply with the Code of Conduct.
For group courses, possession of all relevant learning
material is essential and same must be purchased by the
student prior to the commencement of each course.
Enrolled students are entitled to free membership of
Alliance Française Dublin including free access to our
Médiathèque and upon registration Culturethèque.
Article 4 | Enrolment refusal
Alliance Française Dublin reserves the right to
terminate the enrolment of any student and to refuse any
subsequent re-enrolments on a course, particularly in
cases of a serious breach of the Code of Conduct by the
Classes are limited to 15 students, or 12 students for
conversation classes. Alliance Française Dublin will
therefore not be able to proceed with enrolment of an
additional student above the class size limit unless all
other students in the class have provided their written
Article 5 | Right to cancel
All enrolment cancellations prior to the beginning of a
course, for which fees have already been paid in full,
will be the subject of a refund within thirty working
days from receiving the refund request, save for an
administration fee of seventy-five euro (€75). The
refund request must be made in writing and addressed to
Once enrolled on a course no refund will be made to a
student in respect of a course which has commenced. In
exceptional circumstances of hardship, such as a medical
condition or bereavement, a written request may be
addressed to the Director, with supporting
documentation, e.g., a medical certificate, for their
consideration and any such refund of fees shall be
entirely at the discretion of the Director.
No refunds in respect of course materials shall be made
at any stage by the Alliance Française Dublin.
Article 6 | Pricing and Methods of Payment
The cost of enrolment on any course is clearly outlined
in all communication media from Alliance Française
Dublin (website, brochures, online enrolment portal,
etc.). The fees indicated are a one-off course payment
and do not include the cost of learning material.
Services provided by Alliance Française Dublin are
exempt from VAT under Section 52 of the Finance Act
The total amount due, i.e. enrolment fees and any course
material, must be paid in full prior to the beginning of
each course. Bank charges in respect of the payment,
such as charges for bank transfers, will be borne in
full by the student.
Alliance Française Dublin reserves the right to refuse
enrolment to any student who has not completed all
required enrolment formalities outlined in Article 3.
For the convenience of students Alliance Française
Dublin provides an online enrolment service.
Students may also enrol in person by calling to Alliance
Française Dublin or by telephone, when they will be
asked to provide their credit card details.
Article 7 | Re-enrolment
Re-enrolment is valid only if steps outlined in Article
3 are fulfilled prior to the start of the course.
Alliance Française Dublin reserves the right not to
enrol a student in a course of a higher level if the
student has not attended at least 50% of their previous
Students shall be guided by the teacher’s assessment
when considering enrolling on a course at a higher level
than that previously attended.
Article 8 | Course Cancellation by Alliance Française
Alliance Française Dublin reserves the right to cancel a
course, even when subject to enrolments, when it
determines that said course is not able to take place
due to insufficient numbers or inadequate conditions .
In the event of a course cancellation, each validly
enrolled student will be personally notified, either by
email or telephone, and subject to availability, will be
offered the opportunity to enrol on an alternative
course. Alternatively, a credit note or reimbursement
will be offered.
In the event of a course starting which subsequently
needs to be cancelled during the term by Alliance
Française Dublin, the said cancellation will take effect
only for classes not yet held. Reimbursement of
enrolment fees or amount of the credit note will be
prorated solely for the classes that will not take
place, regardless of whether not the student attended
the classes already scheduled.
A minimum of 8 students is required to open a class.
Alliance Française Dublin does not accept liability in
the event of a cancellation or rescheduling of a class
as a consequence of the conduct of a student or other
Article 9 | Issue of Certificates
At the request of the student, Alliance Française Dublin
will issue a certificate of enrolment and/or attendance,
which will state the number of classes attended by the
The certificate of enrolment is issued only after full
payment of enrolment fees.
Article 10 | Designation of teachers and rooms
For each course, Alliance Française Dublin will
designate a teacher and the room in which the course
will take place. The student will not have an automatic
entitlement to be taught by a specific teacher or to a
Alliance Française Dublin cannot guarantee the same
teacher for the entire duration of a course or term.
To the extent that it is possible, in the event of a
teacher’s absence from a scheduled class, while the
premises is open for business, Alliance Française Dublin
is committed to ensuring continuity of service. If
circumstances do not permit the replacement of the
absent teacher by a substitute teacher on the scheduled
day, the class will be rescheduled to another time which
may not necessarily correspond to its usual day of the
week and/or timeslot.
Article 11 | Public Holidays
Alliance Française Dublin is closed during all
designated public holidays in the Republic of Ireland.
Classes which fall on these public holidays will be
rescheduled to a day and time suggested by the teacher
and convenient to the highest number of students
enrolled in the class.
Article 12 | Closure in the event of a force majeure
Alliance Française Dublin will not be liable or
responsible for any failure to perform or delay in the
performance of any of its obligations in respect of
events outside the reasonable control of Alliance
Française Dublin (“a force majeure event”). A force
majeure event includes any acts, events, non-occurrence,
omission or accident beyond the reasonable control of
Alliance Française Dublin and includes in particular
(without limitation) the following:
(a) Strikes, lockouts or other industrial action; or
(b) Civil commotion, riot, invasion, terrorist attack or
threatened terrorist attack or (whether declared or not)
threat or preparation for war; or
(c) Fire explosion, storm flood, earthquake subsidence,
epidemic or other natural disaster; or
(d) Impossibility of the use of railways, shipping
aircraft, motor transport or other means of public or
(e) Road closures or disruptions preventing access to
the Alliance Française Dublin premises;
(f) Impossibility of the use of the public or private
(g) A recommendation by the relevant authority such as
Met Éireann and the Government Task Force on Emergency
(h) Any injunction against Alliance Française Dublin;
Any classes scheduled for the period of the force
majeure event will be cancelled without any liability on
the part of Alliance Française Dublin to compensate or
schedule a replacement class.
To the extent that it is possible such cancellations
will be advertised on Alliance Française Dublin website
or otherwise communicated to the students concerned.
Article 13 | Student’s Property
Alliance Française Dublin will not be held responsible
for loss or theft of any student’s property from the
premises. The student’s property is the sole
responsibility of the student at all times.
Article 14 | Absence of liability in the event of
Alliance Française Dublin does not accept any liability
in the event of a student or exam candidate failing to
achieve their learning objectives. The student thereby
agrees to punctually attend courses with commitment and
Article 15 | Personal Data
Alliance Française Dublin ensures compliance with
European data protection law and refers students to
consult all relevant policy documentation pertaining to
Upon enrolment, students are required to provide the
following information, which must be valid and up to
Title / Surname / First Name / Date of Birth / Phone
Number / Email Address / Postal Address. When requesting
discounts (Article 3), proof of status is also required.
Article 16 | Applicable laws, relevant jurisdictions and
language of proceedings in the event of a dispute
These General Terms and Conditions of Sale are subject
to Irish law. In the event of a dispute, the relevant
jurisdictions will apply.